Contact Us:
We are here to assist you during normal office hours Mon-Fri 9am-4pm (excluding bank holidays). We aim to reply within 24hrs, If not sooner. if you would like to contact us, we can be contacted by using the 'Ask a Question' link.
Add us to your favourite sellers list & recommend our eBay store to your family and friends!
Don't forget to regularly visit our store as we are constantly adding new products, special offers and unbeatable deals to our listings!
Returns Policy
Returns Policy:
PLEASE CONTACT US BEFORE SENDING ANY ITEMS BACK - A REFUND WILL NOT BE PROCESSED IF ITEMS ARE RETURNED WITHOUT CONTACTING US.
UK Customers:
We have a 30 day returns policy. If you are unhappy with your product we will offer to exchange it or offer you a refund as long as it is returned to us within 30 days unused/unworn, and in their original condition, with the tags still attached and in their plastic covering. The buyer is responsible for all postage and packaging fees on items returned and on exchanges (Buyer will need to pay for items to be re-sent) which are not faulty or incorrect.
International Customers:
We have a 30 day returns policy. If you are unhappy with your product we will offer to exchange it or offer you a refund (minus postage costs) as long as it is returned to us within 30 days unused/unworn, and in their original condition, with the tags still attached and in their plastic covering. The buyer is responsible for all postage and packaging fees on items returned and on exchanges (Buyer will need to pay postage costs again for items to be re-sent, we use an International signed for service) which are not faulty or incorrect.
Faulty or Incorrect Goods: Returns that are our fault would include wrong items received or faulty goods. In this case, we will refund you in full including the original postage & packaging that we charged to you and also your return postage. Please notify us as soon as possible if you receive a faulty or incorrect item.
|