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All our items are in stock and are dispatched within 24 hours of payment ensuring you get your items as fast as possible is our priority. Please check out my feedback for all the great comments we have received regarding the speed of postage we were once described by our customers as "Ebay Gods" and "The Greatest Ebayer thats ever Lived". What if my item was damaged in transit? All damages must be reported within 48 hours of delivery by Email or Telephone to Decorelo so we can re-send a new item or give a refund. Items reported after this time can not be refunded or replaced. What happens if I am unable to be in when a delivery arrives? We use royal mail for our smaller items and a courier service for larger items. If you are unable to be in and sign for the delivery the postman or courier will leave a calling card through your postbox. If the card is from royal mail it will have details of where you can collect the parcel at the depot / post office. If the card is from one of our courier services your item will be redelivered the next working day this is at the drivers discretion. In some cases the driver may leave the parcel with a neighbour which will be signed for and the courier will notify you of this on the calling card. This is to save both the customer and driver time and inconvenience of having to wait in for the redelivery the next working day. For some glass and large fragile items we use a third party carrier and this ensures they get there safely. The carrier will phone you and to arrange a delivery date and time to suit your needs this will be prearranged before the item sets off to be delivered.
Your Right to Change Your Mind Under the EU Distance Selling Directive you have a statutory right to cancel your contract any time up to 7 days from the day after you receive your order. Simply contact us via eBay message with details. If you cancel your contract once your order has been despatched you will be responsible for returning the goods to Design55 at your own cost. Goods should be returned to: Want Gifts, Units 6 Wellington MIlls, Quebec Street,v Halifax, HX5 9AS
All payment accept via Paypal only.
Want Gifts Unit 6+7 WELLINGTON MILLS, Quebec Street, ELLAND, Halifax, WEST YORKSHIRE, HX5 9AS Contact via eBay message .
Established in 2005, Decorelo is a leading independent designer home accessories, home interiors and gifts store. Our unique online store features the current and latesttrends from the interior design world as well as popular iconic products and design classics.
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