FAQ:
1. Work Time: Monday to SaturdayFAQ:
1.Q: How do I pay for my purchase? A: jom-etech accepts the following payment method.Paypal 2.Q: When will the item be shipped out? A: The item will be shipped within 1 business day once payment completed. 3.Q: Where do you ship from? A:The item ships from Hong Kong. 4.Q: How do I return an item? A: jom-etech accepts returns. Items must be returned within 30days. Refunds will be given as money back. Please contact our customer service before you return an item. 5.Q: How to solve the problem of losing package? A: We will resend a new item or give a refund to you as compensation once we confirm the problem 6.Q: How to solve the problem of broken package? A: We will resend a new item or give a refund to you as compensation once we confirm the problem 7.Q: These questions for example: is this original or what is the material and so on ? A: Please see the description firstly. If not sure, please contact our customer. 8.Q: Where is my tracking number? A:We have no tracking number under is ?5 , Please understand !! (except US) B: Please log on your account. Click "my ebay"---"my summary", or open your emailbox and find the shipping notification email If you have any questions or any unsatisfactory such as :not received ,not as described,broken item,can't meet your need,received wrong item. received less than bought item or any problems,please kindly contact us at first, you can click the"conatct seller "button and select the"other"reason to contact us, we will have professional customer service to serve for you,and will give you a satisfactory solution as you wish. But please kindly don't open a case or leave us neutral/negative feedback. Hope we have a pleasant cooperation. Thanks!